Deloitte Consulting Acquires Healthcare-Focused ServiceNow Partner Entrago


Just four years after its inception, Brisbane-based ServiceNow’s elite partner Entrago, which focuses primarily on the healthcare segment, has been acquired by Deloitte Consulting.

The acquisition allows Deloitte to strengthen its Enterprise Technology and Performance division with 22 specialists in Brisbane, including Entrago founder and CEO Cameron Douglas-Savage as a partner.

Founded by Douglas-Savage in 2018 after two years leading Accenture’s ServiceNow solutions architecture practice for APAC, Entrago primarily targets the healthcare industry as well as select government and service customers. financial.

Entrago supports its clients with ServiceNow design and consulting, construction and implementation, risk and compliance, and managed services.

This acquisition follows Deloitte being named Asia-Pacific Partner of the Year by ServiceNow for the third consecutive year. Globally, Deloitte has won more than a dozen ServiceNow partnership awards since adding the technology to its vendor ecosystem.

“We’ve accomplished a lot since we started the company, and joining a larger, award-winning ServiceNow operator is the right decision at the right time for us,” Douglas-Savage said. “Deloitte represents a strong cultural and strategic fit, a commitment to making a real difference for communities, and local and global opportunities for our people to support clients with some of their biggest challenges.

Deloitte has recently bolstered its capabilities in the healthcare industry through a series of hires and acquisitions, with the company recently landed a $166 million contract to overhaul WA Health’s HR systems. In February, Deloitte acquired digital health consultancy The Checkley Group, while Tanya West and Kieran Bayles are among several health industry consultants to join as partners.

Luke Baxby, National Practice Leader at Deloitte, said: “This is another significant investment in healthcare industry expertise and solutions, following the Checkley Group and a number of very experienced partners. who have joined our practice. We are committed to designing and delivering the healthcare system of the future with our healthcare customers, and the addition of the Entrago team will certainly add to that strength.

Meanwhile, the company is adding an elite ServiceNow partner to its already market-leading capabilities, at a time when Ernst & Young is making a bold bid to create a billion-dollar ServiceNow practice by 2025 and d Other rivals are scrambling to increase their expertise.

Sonia Eland, senior partner at National ServiceNow, said the acquisition of Entrago will further strengthen its presence in the market. “They will bring deep technical experience and capabilities in healthcare and process automation, helping our customers streamline their operations and end-user service experiences, increase business model agility, and drive transformative results.”

For the entire Deloitte firm, the agreement is the fourth this year in Australia. In 2021, the firm concluded around ten transactions nationwide.


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